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Customer Service FAQs

How do I subscribe?
How do I renew my subscription?
How do I give a gift subscription?
How do I change my address?
What is the status of my subscription?
How can I purchase back issues?
How do I report damaged or missing copies?
How can I cancel my subscription?
How do I contact WIE if I have other questions about my subscription?


Subscriptions
If you would like to subscribe to What is Enlightenment? magazine online, click here. If you prefer, you may send a check or money order ($19.95 for 1 year/4 issues, $36.95 for 2 years/8 issues; US currency only) to What Is Enlightenment?, PO Box 9010, Maple Shade, NJ 08052-9710 or you may call toll-free 1.888.837.7739 to speak to a customer service representative. For Canada, add $2 for 1 year and $4 for two years; all other countries, 7-14 day delivery, add $10 for 1 year and $20 for two years.

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Renew Your Subscription
To renew your subscription to What Is Enlightenment? online, click here. If you prefer, you may send a check or money order ($19.95 for 1 year/4 issues, $36.95 for 2 years/8 issues; US currency only) to What Is Enlightenment?, PO Box 9010, Maple Shade, NJ 08052-9710 or you may call toll-free 1.888.837.7739 to speak to a customer service representative. For Canada, add $2 for 1 year and $4 for two years; all other countries, 7-14 day delivery, add $10 for 1 year and $20 for two years.

You will be contacted well in advance of your subscription expiration date by mail so that you will not miss any future issues. If you feel that you have missed renewal notices or have recently moved, be sure to change your address.

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Give a Gift Subscription
To give a subscription to What Is Enlightenment? as a gift, click here. If you prefer please send the address of your friend and payment ($19.95 for 1 year/4 issues, $36.95 for 2 years/8 issues; US currency only) by mail to What Is Enlightenment?, PO Box 9010, Maple Shade, NJ 08052-9710 or call toll-free 1.888.837.7739 to speak to a customer service representative. For Canada, add $2 for 1 year and $4 for two years; all other countries, 7-14 day delivery, add $10 for 1 year and $20 for two years.

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Change of Address
Changing your address can be done easily online with your customer service number by clicking here. This number is the first six-digit number located above your name on anything that we have mailed you. If you don't know your customer service number, email us your change of address at orders@wie.org or send notice to What Is Enlightenment?, PO Box 9010, Maple Shade, NJ 08052-9710 or call toll-free 1.888.837.7739.

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What is the status of my subscription?
To check when your most recent payment was received, click here. You will need your customer service number, which is the first six-digit number located above your name on anything that we have mailed to you. You may also contact us by email at orders@wie.org or mail to What Is Enlightenment?, PO Box 9010, Maple Shade, NJ 08052-9710 or call toll-free 1.888.837.7739.

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Purchasing Back Issues
To purchase the current or previous issues online, click here. You may also call 413.637.6000 or 800.376.3210. All requests must be paid at the time of order by check or credit card.

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Damaged or Missing Copies
If you receive copies that have been damaged by postal delivery, please email us at orders@wie.org or notify us in writing at What Is Enlightenment?, PO Box 9010, Maple Shade, NJ 08052-9710 or call toll-free 1.888.837.7739 to speak to a customer service representative.

If you have recently ordered a new subscription and have not yet received your first issue, please be aware that it usually takes up to five weeks to start subscriptions. If your order date exceeds this time frame and you need to contact customer service, please email us at orders@wie.org.

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Canceling Subscriptions
To cancel your current subscription, please contact us in writing at What Is Enlightenment?, PO Box 9010, Maple Shade, NJ 08052-9710 or call toll-free 1.888.837.7739 to speak to a customer service representative.

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How do I contact WIE if I have other questions about my subscription?
Email us at orders@wie.org. If you live in Canada or USA, call us toll-free at 1.888.837.7739 to speak to a customer service representative. If you live in another country, email us, call 413.637.6000 or write to us at What Is Enlightenment?, PO Box 2630, Lenox, MA 01240, USA.

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